Our warming drawer appears to be stuck. We think the broiler pans have lodged themselves in a position that prevents us from opening the drawer. There doesn't appear to a place where you can "untrack" the drawer to move things around.

I have the same problem, did you find a solution?

Peppe,

Did you once live in N.Y.?

We wound up taking the warming drawer apart piece by piece; first unscrewing the front panel and then the next layer below that (I can't remember how many layers we removed before we got down to the final layer). Once we couldn't unscrew things anymore we jimmied door open using a long metal spatula to unwedge the items that were stuck.